Privacy Policy
Last Updated: October 2025
Sri Ranga Hospital, Mandaveli, Chennai (“we”, “our”, “the Hospital”) is committed to protecting the privacy and confidentiality of all individuals who visit our website https://srirangahospital.in, use our services, or interact with us in any way.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Indian privacy regulations, including the Information Technology Act, 2000, and its associated rules.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information you provide directly through forms, including but not limited to:
Full Name
Phone Number
Email Address
Age / Gender (if applicable for booking)
Appointment details or health service inquiries
b) Health Information
For appointments, feedback, or service requests, we may collect relevant health-related information (e.g., department preference, symptoms, medical history if voluntarily provided).
This information is handled with strict confidentiality and used only for providing healthcare services.
c) Automatically Collected Information
When you browse our website, we may collect:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring website / source
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use the collected information for:
Scheduling and managing appointments
Providing healthcare and support services
Responding to queries, feedback, or requests
Sending appointment confirmations or reminders
Improving website functionality and patient experience
Meeting legal and regulatory obligations
We do not sell, trade, or rent your personal information to third parties.
3. Sharing & Disclosure
We may share information in the following situations only:
With authorized medical professionals and administrative staff for patient care
With government authorities or law enforcement when legally required
With technology partners (e.g., website hosting, analytics, communication tools) under strict confidentiality agreements
With insurance providers for claims processing, only with patient consent
4. Cookies & Analytics
Our website may use cookies or similar technologies to:
Remember your preferences
Analyze site traffic using tools such as Google Analytics
Improve content and performance
You may disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information, including:
Secure servers & encrypted communication (HTTPS)
Limited access to authorized personnel only
Regular updates and monitoring of website security
However, no online system is 100% secure. By using our website, you acknowledge the inherent risks of electronic communication.
6. Retention of Information
We retain personal and health information only as long as necessary to:
Provide medical services
Comply with legal obligations (e.g., medical records retention)
Resolve disputes and enforce agreements
When no longer required, information is securely deleted or anonymized.
7. Patient Rights
As a patient or user, you have the right to:
Access your personal information
Request corrections to inaccurate data
Withdraw consent for non-essential communication
Contact us for any privacy-related concerns
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party platforms (e.g., payment gateways, insurance portals, health directories).
We are not responsible for their privacy practices, and users are encouraged to review their respective privacy policies.
9. Children’s Privacy
Our website is intended for general informational and appointment purposes. We do not knowingly collect personal data from children under 18 without parental or guardian consent.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal, technological, or operational requirements. The latest version will always be available on this page, with the “Last Updated” date clearly mentioned.
11. Contact Us
For any privacy-related questions, complaints, or requests, please contact:
Sri Ranga Hospital
No. 06, Chokkalingam Street,
Jeth Nagar, Mandaveli,
Chennai – 600028, Tamil Nadu, India
📞 Phone: +91-44-24937060
✉️ Email: srirangaappointment@gmail.com
🌐 https://srirangahospital.in